Start Date: ASAP
Job Type: Full-time
Schedule: Candidates will work 5 days within the 6 days, 9 hour shifts - 8 hours paid
Rotational Schedule: Mon-Sat: 8am to 8 pm
Holiday: 8 am to 8 pm
Location: Consumers Rd. And Sheppard Ave. E
Transportation: TTC Accessible
The Employer is partnering with a prestigious nationwide Canadian Retail Company is in search of experienced customer service agents to facilitate state-of-the-art retail customer service and support. This is an opportunity to be part of an energetic and enthusiastic customer service team in a growing organization. The employer puts strong emphasis on investing in skills development and growth of all of their consultants. If you like to solve challenges and you enjoy delighting internal company associates with superior customer service, then this is the right environment for you.
Reporting directly to the Team Leader, the incumbent responds to telephone and email inquiries from stores and customers regarding store level marketing and customer programs, marketing related issues, rewards issues and other customer service related activities. The incumbent ensures responses are provided in a prompt and effective manner to achieve a high level of customer satisfaction.