Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this position know how to find, inquire, respect, solve and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on customer service and finding and solving customer needs.
We're looking for the type of associates who can tap into their inner orange by:
- Actively seek out and offers a friendly greeting to customers in his/her designated department and throughout the store.
- Asking open ended questions about customers’ projects in order to determine their needs and level of expertise. Be enthusiastic with the customer, when necessary, handle several customers at once
- Thanking customers for shopping at The Home Depot
- Answering questions about merchandise according to the customers’ level of expertise
- Escorting customers to appropriate merchandise, regardless of department